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Policy Administration

We can support your organization, just as we already support numerous fully insured organizations and associations, by offering a single source solution to meet multiple insurance needs.

With access to many insurance carriers, CBCA provides quality group insurance plans at the best available rates, and we offer a wide range of administrative and other services.

CBCA has a proven track record of world class performance and support with associations and special groups.

Find out more about our outstanding insurance products by requesting information on insurance plans and services available.

Association Clients

We offer online access and support for our association clients. Some of our association clients include:

• American College of Surgeons
• American Marketing Association
• American Military Society
• American Nurses Association
• American Pharmacists Association
• American Planning Association
• National Association for Uniformed Services
• National Defense Transportation Association
• National Home Furnishings Association
• Navy League of the United States
• Professional Association of Georgia Educators
• The Retired Enlisted Association
• Ladies Auxiliary of the VFW

Association Marketing Services

CBCA provides a range of marketing services and high-response marketing campaigns for our association clients including:

• Copy development
• Copy development
• Campaign management including strategy development, and performance metrics
• Telemarketing Services
• Full Medical Underwriting pursuant to established guidelines
• Fulfillment services
• Joint partner marketing programs

Administrative Services

CBCA provides a comprehensive portfolio of administrative and benefit outsourcing services to provide a single, integrated source for plan administration, fulfillment, and service:

• Association membership or individual employee verification via call center, IVR and/or Internet access
• Monthly, quarterly, semiannual, or annual itemized billings, individual premium notices, electronic fund transfers, and/or credit card group lists that reflect your specific reporting needs
• Immediate inquiry and maintenance capabilities to keep you informed on plan performance and finances
• Secure and timely maintenance of policy holder account information such as address, billing, contacts
• Personalized, efficient handling of customer requests to heighten enrollee satisfaction
• Seasoned Account Management staff to support each program for future planning
• Toll-free number for all insurance services for easy, fast, and convenient access

Medical Underwriting Services

• Individual medical underwriting pursuant to your established guidelines
• In-house underwriting authority pursuant to your established guidelines