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Rx Services for Members

CBCA Rx is committed to ensuring the purchase of prescription drugs by members is convenient, affordable, and safe as possible.

The CBCA Rx Member Services Help desk can be reached at: 800-383-8737 Monday to Friday 8:00 am to 11:30 pm EST, Saturday 9:00 am to 8:00 pm EST and Sunday 9:00 am to 6:00 pm EST.

Written communications may be mailed to:

CBCA Pharmacy Benefits
675 Foxon Road, Suite 204
East Haven, CT 06513

Participating Pharmacies

Use our PHARMACY LOCATOR to find pharmacies by zip code. If your plan uses a limited or restricted pharmacy network, this list may provide pharmacies that do not participate in your plan. Check with your plan or contact our help desk if you have any questions.

You can also access our National Pharmacy Listing.

Mail Order Providers

Prescription drug purchases completed by mail order delivery saves time and money, especially for maintenance medications. CBCA Rx partners with several excellent mail order companies that use experienced staff and the latest technology to provide quality, effective and accurate service. For more information contact the mail order pharmacies below:

Immediate Pharmaceutical Services (IPS)
1-800-233-3872
P.O. Box 166
Avon Lake, OH 44012-9927
Immediate Pharmaceutical Services [IPS]

or

Walgreens Healthcare Plus
1-800-999-2655
7357 Greenbriar Parkway
Orlando, FL 32819-8917
www.walgreensmail.com

Preferred Drug List Information

Your plan can choose to cover medications with either a preferred drug list or a closed drug list.

For your information and convenience, check out the The Preferred Drug List of medications covered by many plan sponsors that are considered appropriate from an effectiveness, safety, and cost perspective.

Please Note: The CBCA Web site does not list all medications. It includes only a representative listing of frequently prescribed medications. If there are questions concerning the formulary status of a medication, contact the CBCA Rx Member Services help desk at 800-383-8737 for further assistance.

The RX Claim Form should be used when your pharmacy is unable to process a prescription drug purchase and claim online, or when required to pay “out-of-pocket” for a prescription covered by your plan.