Corporate
Profile
CBCA
is one of the top national employee benefit management organizations
in the U.S. We are a full-service health benefits company
that seamlessly combines electronic processing capabilities,
integrated service applications, and web-based information
and reporting tools to deliver the right information at the
right time for the right results.
Core
Business Facts
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Operates
a nationally licensed TPA operating through processing
and service centers across the U.S.
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Offers
flexible network management with access to national networks,
each of which includes more than 300,000 physicians and
3,000 hospitals, that have agreed to deliver care at competitive,
contracted rates. Out-of-network fee negotiation is also
available to generate savings at the point-of-care.
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Provides
and supports a comprehensive suite of supplemental services
including Flexible Spending Accounts, Reimbursement Accounts
for high-deductible health plans, Pharmacy Benefits Management
(PBM), Care Management, Short Term Disability, COBRA administration,
HIPAA compliance, Stop-Loss coverage, and Subrogation
options.
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Operates
a fully integrated call center and web self service suite
that delivers live, automated voice response, or web-based
service to employers, employees, dependents, and providers.
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Supports
customer administrative outsourcing needs through premium
billing, banking, financial services, and fulfillment.
Mission
Our
mission is to help our customers meet their benefit management
needs. We will do this by creating a customized approach to
the identification, implementation and integration of the
necessary products and services required to effectively deliver
a health pan which results in improved quality and reduced
costs.
We
will continue to listen to our customers, create relationships
built on trust, and provide superior service. We will leverage
the resources of our skilled professionals, emerging technology,
and the availability of the Internet to build better and more
efficient processes, faster and more detailed analysis tools,
and lasting partnerships.
Corporate
Commitment
CBCA
provides comprehensive solutions to the challenges of effective
benefit plan management. Our success is achieved by offering
innovative, responsive products and services that reflect
our commitment to excellence and meet the needs of our customers.
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We
are responsive. We are attuned to our customers
and ready to meet their expressed needs.
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We
are reliable. We meet our customers' expressed
needs and are ready to anticipate and fulfill ongoing
needs.
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We
are trustworthy. With an eye to the future, we
are committed to leveraging new technologies and innovations
to make sure we meet emerging needs to deliver the highest
levels of value.
We
focus on service excellence through systems and technology,
partner firms, and most of all, our people. Our long-range
purpose recognizes our commitment to balance our responsibilities
to our clients, employees, communities and investors.
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